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KUIP Employer and TPA Resources

Updated

The new and improved Kentucky Unemployment Insurance Portal for Employers and TPAs is here!

Learn About KUIP

View our KUIP Informational Video to get an in-depth look at how our new system will benefit Kentucky!

Getting Started

The KUIP Employer and TPA Portals are live! Follow these steps to create your user account in KUIP.

  1. Obtain Your New KEIN and Activation Code

    Existing employers need two credentials to access KUIP:

    • An 8-digit account activation code
    • A new, 9-digit Kentucky Employer Identification Number (KEIN)

    If you don't already have your new KEIN and activation code, get them through Obtain New KEIN/Activation Code on ui.ky.gov.

    Obtain New KEIN/Activation Code

  2. Create User Account

    Your employer account already exists. Create a new user account with a username and password to access it.

    Log in, click "Activate Existing Account," and enter activation credentials:

    • Federal Employer Identification Number (FEIN)
    • New, 9-digit KEIN
    • 8-digit activation code

  3. After Account Activation

    Once your account is set up, you can:

    • View account details
    • Update addresses and change contact preferences
    • File Employment and Wage Detail Reports
    • Manage users from your organization or third-party administrators

Training

Step-by-step videos and job aids, organized by audience and topic. Reference guides are in Documents. Resources are updated as KUIP changes, so download the latest version rather than relying on a saved copy.

For Employers

Videos and job aids for employers.

Videos

Job Aids

For TPAs

Videos and job aids for TPAs.

Videos

Job Aids

Common Topics

Videos and job aids for both employers and TPAs.

Videos

Job Aids

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Documents

Frequently asked questions

Answers to common employer and TPA questions about KUIP.

KUIP Employer and Third-Party Administrator FAQ Document29 pages (PDF, opens in a new tab)

Account Activation and Login

Payments and Rates

Wage Reporting
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Webinars

Live KUIP training sessions for employers and TPAs. Each session within a topic covers the same content, so choose the date and time that work best for you.

About the webinar series

The Office of Unemployment Insurance is hosting a webinar series to support employers and third-party administrators (TPAs) as they transition to the modernized Kentucky Unemployment Insurance Portal (KUIP). These webinars are open to all employers and TPAs.

Registration is available now. Sessions are limited to the first 250 attendees who register.

We will also address questions you submit in advance. Submit your questions ahead of each session using the webinar question survey (opens in a new tab).

Account Setup

2 sessions, next session Tuesday, October 27

Wage Reporting

2 sessions, next session Tuesday, October 27

Payment

3 sessions, next session Wednesday, October 28
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Important Updates

Newest first.

Kentucky Employer Identification Number (KEIN) Update

All employers will receive a new 9-digit KEIN in KUIP. In the new system, employers and TPAs will use the employer’s new KEIN to file wages or make payments.

  • New KEINs will have the same 6-digit base number, as well as a new 3-digit prefix, and a separate employer unit number for employers who have multiple locations.
  • Employers already registered in the current UI system will receive a new KEIN before the new Tax System is implemented.
  • Employers not previously registered in the current UI system will receive a KEIN (in the updated format) once they complete registration in the new system.
  • A KEIN starting with “1” in KUIP indicates an employer account converted from the legacy system. A KEIN starting with “2” shows an employer who registered in KUIP after Monday, August 17th. The legacy base number will stay the same, but will have a three-digit prefix which converts any letter from the legacy KEIN into a numeric value (A = 01, B = 02, C = 03, etc.). For example, a KEIN currently recorded in the legacy system as 00123456B will appear as 102123456 in KUIP.

Change in File Formats

KUIP will use an updated, leaner ICESA file format and a new CSV (comma separated values) delimited file format that will make wage reporting more efficient for employers and Third-Party Administrators (TPAs). See the Wage Reporting guides in Documents for help using the new formats.

Gross Wage Reporting

Employers and TPAs will only report gross wages. Excess wages, taxable wages, and the amount due for the employer will be automatically calculated by KUIP.

Authorization Updates

Either the employer or the TPA will be able to start the authorization process to assign a TPA to an employer account.

How Employers Authorize TPAs:

  • The employer will log into KUIP, enter the appropriate TPA ID, and then select roles or permissions for the TPA. The employer will also indicate the quarter(s) and year(s) for which the TPA is authorized.
  • Important: Before TPAs can be authorized, they must register in KUIP and receive a TPA ID.

How TPAs Request Authorization:

  • The TPA will log into KUIP and request access by entering the employer’s Kentucky Employer Identification Number (KEIN) and Federal Employer Identification Number (FEIN).
  • After the request, the employer will have fourteen (14) calendar days to review and either approve or deny the request.
  • If the employer doesn’t respond within fourteen (14) days, the TPA will automatically receive access to the requested roles.
  • If the KUIP system contains outdated or incorrect employer contact information, the TPA may provide the correct contact details in a signed attestation when requesting authorization.
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KUIP Bridging Period Guidance

During the transition between KUIP's Tax and Benefits and Appeals releases, both systems will operate together to support business operations and data integration.

Tax

After Tax go-live, employers and TPAs will use new KEINs for these KUIP tax functions:

  • File wages
  • Make payments
  • View charge statements and benefit charges
  • Manage employer accounts

Benefits & Appeals

After Tax go-live, employers and TPAs will use the new KEIN format for all UI forms and functions.

Benefits and Appeals functions will remain in legacy systems until the Benefits and Appeals release:

  • Complete fact finding
  • Manage claims correspondence
  • File appeals

More UI Resources

Get KUIP updates by email

Subscribe to “Office of Unemployment Insurance News” to stay up to date on all things KUIP.

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Contact

Tax Contact

Have questions about employer tax liability, payments, or audits? Contact one of our Tax branches by email or by phone.

Benefits Contact

Need help with your unemployment insurance claim? Contact our call center to speak with a representative.

Tax Audit Branch

Field Auditor Contact Information
  • Payroll audits
  • Collect delinquent reports and taxes
  • Liability and worker status determination
  • Field investigations

Tax Enforcement Branch

Tax Status Section
  • Employer liability
  • New accounts
  • Successor accounts
  • Account maintenance

Tax Accounting Section
  • Determination of tax rates
  • Processing of quarterly reports
  • Maintenance of wage files
  • Refunds, adjustments

Delinquent Collections Section
  • Payment of delinquent taxes
  • Partial payment agreements
  • Tax intercepts, bankruptcy
  • Legal proceedings

Employer Chargeability Section

Tax Appeals
  • Information regarding appeals of tax determinations on employer accounts
  • Covered employment/wages determinations issued by the Tax Audit Branch